This photo shows the Mendenhall Glacier Visitor Center. (Ben Hohenstatt / Juneau Empire File)

This photo shows the Mendenhall Glacier Visitor Center. (Ben Hohenstatt / Juneau Empire File)

Opinion: The wrong way to define demand

And as glaciers go, the Mendenhall is only a minor attraction.

  • By Rich Moniak
  • Monday, January 16, 2023 8:19pm
  • Opinion

Sometime in the 1970s, the U.S. Forest Service published a multipage brochure for visitors to the Mendenhall Glacier. It described the glacier as “receding very slowly” while also noting that “studies of past glacial fluctuations suggest that it may soon be advancing once more.”

We know that hasn’t happened.

Now we have an idea hatched from the agency’s anxiety that the shrinking Mendenhall is diminishing their role as caretaker of the “most spectacular view of North America’s most accessible glacier.”

The USFS is considering chasing the glacier’s retreat by constructing “Four to six seasonal, relocatable building modules (up to 600 square feet each) near the glacier.” They would be dismantled every fall and reassembled every spring. And every five to 10 years, they’d “be relocated to follow the glacier as it recedes.”

ADVERTISEMENT
0 seconds of 0 secondsVolume 0%
Press shift question mark to access a list of keyboard shortcuts
00:00
00:00
00:00
 

In 1997, I was the project engineer for the expansion of the current visitor center. The final bill for that came in well above the engineering cost estimates. For about $4.5 million, very little square footage was added. The difficult hilltop terrain helped drive the construction cost up.

The proposed modular structures will be on similar terrain that’s far more remote. Removal and reinstallation every year will likely involve helicopters. Additionally, there would be floating docks to transport visitors from the existing visitor center parking lot to a trailhead below the remote stations. All of that will come with a relatively hefty price tag.

The Draft Environmental Impact Statement didn’t include cost estimates though. On the other side of the cost question is benefit, which while harder to quantify is not adequately addressed either.

But as we all know, none of this is being considered for improving the experience of Juneauites visiting the glacier. The entire project, of which the remote visitor facilities are just one part, is being driven the explosion in cruise ship tourism over the past 20 years.

While DEIS claims in one place that the project is “needed to continue to provide quality opportunities for all visitors,” that’s followed by acknowledging it’s also “to meet the demand of the visitor industry.” Elsewhere it states the “infrastructure is designed to meet the visitor use demands of the primary use season,” by which they mean the tourist season.

So let’s peel back how the USFS is confusing demand by overestimating the small role the Mendenhall places in the overall scheme of cruise ship tourism in Alaska.

The first thing to consider is that Juneau isn’t the main destination for cruise ships. It’s just one of several ports of call. The main attraction is sailing through the Inside Passage. Once here, the Mendenhall is just one among many available excursions.

And as glaciers go, the Mendenhall is only a minor attraction. For instance, Princess Cruise advertises tours to Glacier Bay, Endicott Arm, College Fjord, Hubbard Glacier before it mentions the Mendenhall. And unlike the dramatic glacier photographs advertising those places, the one they provide of the Mendenhall is from across the field adjacent to Brotherhood Bridge.

Now the DEIS states the project “is needed to provide new recreation and interpretation experiences … even as the glacier recedes out of view of the existing Visitor Center.” But the “demand” for building anything new at the Mendenhall doesn’t really exist. The issue is really crowd control.

As any traveler knows, too many people at any tourist site can ruin the experience. The vanishing glacier is another factor that would normally dampen demand. Seeing it from a mile and a half away is simply not as exciting as it was when the face reached across the lake from the peninsula on the west side to Nugget Falls.

But by presenting the problem as if demand can only go one way, the USFS is imagining that an increasing number of tourists to Juneau will choose going to the Mendenhall over other local excursions. And that many of them expect easy access to get close to the glacier.

If they build it, the tourists will come, is the demand equation the USFS is applying to the remote visitor stations. While they ignore the high probability that if they don’t build it, tourists who have never been here before won’t even know the difference.

• Rich Moniak is a Juneau resident and retired civil engineer with more than 25 years of experience working in the public sector.

More in Opinion

Gov. Mike Dunleavy, a Republican, speaks during a news conference in April 2023. (Clarise Larson / Juneau Empire File)
Opinion: Anti-everything governor

Nothing wrong with being an obstinate contrarian, unless you would rather learn, build consensus, truly govern and get something done.

U.S. Senator Dan Sullivan, R-Alaska, speaks to Anchor Point residents during a community meeting held at the Virl “Pa” Haga VFW Post 10221 on Friday, May 30, 2025, in Anchor Point, Alaska. (Delcenia Cosman/Homer News)
Opinion: Big beautiful wins for Alaska in the Big Beautiful Bill

The legislation contains numerous provisions to unleash Alaska’s extraordinary resource economy.

Children are photographed outside their now shuttered school, Pearl Creek Elementary, in August 2024 in Fairbanks, Alaska. (Photo provided by Morgan Dulian)
My Turn: Reform doesn’t start with cuts

Legislators must hold the line for Alaska’s students

Deena Bishop, commissioner of the Department of Education and Early Development, discusses the status of school districts’ finances during a press conference with Gov. Mike Dunleavy at the Alaska State Capitol on Thursday, April 17, 2025. (Jasz Garrett / Juneau Empire)
Opinion: The fight to improve public education has just begun

We owe our children more than what the system is currently offering

President Donald Trump and President Vladimir Putin of Russia at a joint news conference in Helsinki, Finland, July 16, 2018. (Doug Mills/The New York Times file photo)
Opinion: Mistaking flattery for respect

Flattery played a role in Trump’s One Big Beautiful Bill.

(Juneau Empire file photo)
Opinion: Life is harder when you outlive your support group

Long-time friends are more important than ever to help us cope, to remind us we are not alone and that others feel the same way.

Deven Mitchell is the executive director and chief executive officer of the Alaska Permanent Fund Corp. (Photo courtesy of the Alaska Permanent Fund Corp.)
Opinion: The key to a stronger fund: Diversification

Diversification is a means of stabilizing returns and mitigating risk.

A silver salmon is weighed at Three Bears in Kenai, Alaska. Evelyn McCoy, customer service PIC at Three Bears, looks on. (Photo by Jeff Helminiak/Peninsula Clarion)
Opinion: Will coho salmon be the next to disappear in the Kenai River?

Did we not learn anything from the disappearance of the kings from the Kenai River?

Jonathan Flora is a lifelong commercial fisherman and dockworker from Homer, Alaska.
Point of View: Not fishing for favors — Alaskans need basic health care access

We ask our elected officials to oppose this bill that puts our health and livelihoods in danger.

Alex Koplin. (courtesy photo)
Opinion: Public schools do much more than just teach the three Rs

Isn’t it worth spending the money to provide a quality education for each student that enters our schools?

Gov. Mike Dunleavy speaks to reporters at the Alaska State Capitol on Thursday, April 17, 2025. (Jasz Garrett / Juneau Empire file photo)
Letter to the Editor: Law enforcement officers helped ensure smooth, secure energy conference

Their visible commitment to public safety allowed attendees to focus fully on collaboration, learning, and the important conversations shaping our path forward.

Laurie Craig / Juneau Empire file photo
The present-day KTOO public broadcasting building, built in 1959 for the U.S. Army’s Alaska Communications System Signal Corps, is located on filled tidelands near Juneau’s subport. Today vehicles on Egan Drive pass by the concrete structure with satellite dishes on the roof that receive signals from NPR, PBS and other sources.
My Turn: Stand for the community radio, not culture war optics

Alaskans are different and we pride ourselves on that. If my vehicle… Continue reading

You're browsing in private mode.
Please sign in or subscribe to continue reading articles in this mode.

Peninsula Clarion relies on subscription revenue to provide local content for our readers.

Subscribe

Already a subscriber? Please sign in