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Mr. Hahn's letter "Enough is Enough" (Clarion, Nov. 16) is basically correct. We "locals" have also been reading the different sides of the problems apparent within Central Peninsula Hospital with some interest the last few months about management and employee concerns. It is correct that most business problems can be attributed to management and corrected by formulating and following policy.

However, we have yet to hear anyone address the big elephant in the room: patient care.

After the personal need to actually use the facility twice for emergency visits and inpatient stays the last few months, it has finally hit home that perhaps the bullying, harassment, and other personnel concerns have had an adverse trickle-down effect on patients through inadequate care provided to seriously ill people at CPH. We cannot tell you how many "horror stories" we have been told of other people's experiences. However, we do understand why people have told us, since we first relocated back here in January 2006, "If you have a bit of breath left, get to Anchorage" before stepping inside of CPH. We now say that ourselves.

We were so concerned with our experiences that we looked into CPH's National Rating on the leading Independent Healthcare Ratings Organization; http://www.healthgrades.com; to our surprise we should have listened to our acquaintances and completed due diligence before getting sick. Our advice to CPH management and employees alike is to work for solutions to your problems together within the system and concentrate on patient care as you have been trained. Remember if management and employees have a problem, so do we.

Jim and Pat Livesay

Kenai